A holistic in-person workshop curated for mid to senior level operational leaders at hotels and resorts with an underlying endeavor to enhance their panoramic and strategic thinking.

Available with a 1-day and a 2-day agenda, as suited to your organization.

Focus on the core elements of a strong brand service culture essential for driving loyalty beyond transactions in today’s competitive landscape.

In-depth delivery on facets such as- leveraging technology solutions, optimizing staffing and training, driving meaningful guest experiences, streamlining operations, driving revenue management and grasping the importance of regulatory compliance and safety.

Associated case studies designed to enhance participants learning and understanding.